Shipping Policy

Shipping Policy

Thank you for shopping with Paul John Caffeine. We are committed to delivering your coffee fresh and on time. Please take a moment to read through our shipping policy:

Shipping Timeline

All orders are processed within 1–2 business days. Once your order is dispatched, it typically takes 2 to 8 business days to arrive, depending on your location. You will receive a confirmation email with tracking details as soon as your order ships.

Shipping Locations

We currently ship across India. If your location is not serviceable by our courier partners, we will get in touch with you to find the best possible solution.

Shipping Charges

Shipping charges (if applicable) will be displayed at checkout based on your location and order value. We may offer free shipping as part of promotional campaigns from time to time.

Delays

Please note that shipping times are estimates and can vary due to factors beyond our control (e.g., weather, courier delays, holidays). We appreciate your patience and understanding.

No Refunds / Returns

Due to the perishable nature of our products, we do not offer refunds, returns, or exchanges once an order is confirmed. If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with photo evidence, and we’ll do our best to resolve the issue.

Need Help?

If you have any questions about your order or shipping status, feel free to reach out to us at:

139/28, 3rd Main, AMARJYOTHI WEST WING DOMLUR LAYOUT , Bangalore, Karnataka, India – 560071